Phone: 336 525 6131

Have some questions that you’ve just got to get answered? The chances are good we've already done it. Check the FAQ below:
Begin typing to filter:

General Joomla Questions

    • What is Joomla?

      Joomla is one of the world’ s most popular open source CMS (content management system). With millions of websites running on Joomla, the software is used by individuals, small & medium-sized businesses, and large organizations worldwide to easily create & build a variety of websites & web-enabled applications.

    • How does Joomla work, and what are extensions?

      A content management system is software that keeps track of every piece of content on your Web site, much like your local public library keeps track of books and stores them. Content can be simple text, photos, music, video, documents, or just about anything you can think of. A major advantage of using a CMS is that it requires almost no technical skill or knowledge to manage. Since the CMS manages all your content, you don't have to.

      Many companies and organizations have requirements that go beyond what is available in the basic Joomla package. In those cases, Joomla's powerful application framework makes it easy for developers to create sophisticated add-ons that extend the power of Joomla into virtually unlimited directions.

    • How do I install my new CRMery extension?

      Once you have an extension to install, you must upload the extension file (zip package) through the Joomla! extension manager.

      * Please note that some download packages contain just the component while others contain all the various extension. CRMery includes the main component and plugins all in a single installable .zip file. To use CRMery, you will need to install only one .zip file. For installation directions, please refer to our documentation. Note: if you wish to install the module file named this file must be installed separately. This module is optional, and in most cases the information that is displayed within this module is also displayed elsewhere within CRMery.

Account and Pre-purchase Questions

    • How can I purchase CRMery?

      We try to make it dead simple to purchase CRMery. Simply follow this link and click purchase to checkout.

    • How does CRMery compare to other CRMs?

      Glad you asked! Check out how CRMery compares Vtiger and Sugar CRM. Have specific questions about a particular feature, just ask us in an email or through the on-site live chat!

    • Can I use CRMery on any hosting provider?

      CRMery can be installed on a wide variety of hosting providers. We do not have a specific list as there is no reason why CRMery would not install successfully on any competent host. Because CRMery is a Joomla! component the requirements for CRMery should be met by any host that already has Joomla! installed. Below are listed the key features your hosting provider should have:

      PHP 5.3 or above
      MySQL 5.0 or above
      cURL (recommended)

    • Can I test drive CRMery prior to purchase?

      Absolutely. We offer a full demo version for you to kick the tires on. You can see CRMery in action at

    • If I’m not satisfied with my purchase, can I get a refund?

      We want you to be fully satisfied with your purchase, so we do our best to offer the best possible products that we can. If you aren’t 100% satisfied with your purchase, please contact us so we can make things right. Because our license type is Open Source we do not offer refunds.

    • How long does support last?

      Support on CRMery is for one year. After your first year you can continue to use CRMery forever on your own site. If you want future upgrades or continued on-site support you can purchase an additional 12 months for only $299. To obtain your renewal discount code (after your subscription ends), simply contact support by emailing This email address is being protected from spambots. You need JavaScript enabled to view it. and ask for your renewal code

    • With purchase, what type of support is provided?

      The answer to this question may be found at our Support FAQ

    • Can I install CRMery on multiple sites?

      Because we release software for Joomla! a GNU/GPL platform our code must also meet those same standards. As such, we require that you purchase a CRMery subscription for each separate business.

    • Do you have a partner or affiliate system?

      Yes. We value those companies that want to integrate CRMery into all of their client sites, and we want to make sure you receive a reward for referring new business to us. Additionally, by establishing a partner program we ensure that your clients are all supported by phenomenal customer support and receive our full attention. If you would like to know more This email address is being protected from spambots. You need JavaScript enabled to view it. .

    • Does CRMery work with the latest version of Joomla?

      Of course. We program our extension to be compatible with the latest Joomla 3.X.X. version as well as Joomla future (3.5 and beyond). We review CRMery with each new release to ensure it continues to work successfully. Also, we will post changelog updates on our blog for each new CRMery release

    • With which browsers is CRMery compatible?

      We write our code to run successfully on all major browsers. That means CRMery will work in Internet Explorer 10, 11, and Chrome, Firefox, Safari, and Opera. Sorry IE6 lovers, but it’s time to update. Internet Explorer users may experience a slightly less-than-optimal experience due to the limitations inherent within the browser.

    • I’m thinking of customizing CRMery myself. Will I be able to get support help?

      We do not provide coding nor customization support. However, our code is clean and open and any competent third party developer that you hire should be able to make the customizations.

CRMery Questions

CRMery Plugin Questions

  • Does CRMery offer support for plugins?

    We offer support on all of our CRMery-branded plugins for all of our users that have purchased CRMery. Have questions about the plugins we've created, just contact our support team by following the directions provided on our Support page.

    Please note, we do not support 3rd party plugins. There are simply too many out there for us to support them all. We do our best to ensure that CRMery is easily extensible and developers can add their own code without headache, but we do not offer support for those plugins. Of course, our CRMery Plugins are guaranteed to work. If you hit a snag, pop a question in the support forum.

Seeing is Believing. Try Our Fully Functioning Demo.

Experience the incredible power of a Joomla! CRM. Both front and admin demo's are available.